Safety at Joffrey Season Performances
The Joffrey Ballet is committed to following all city, state, and Centers for Disease Control and Prevention safety requirements to prevent the spread of COVID-19 and to protect our artists, staff, and audience members.
The Joffrey, in cooperation with all state and local public health guidelines, has outlined the protocols below to help reduce the transmission of COVID-19. As guidelines evolve, so may these directives.
- Vaccination required: All attendees eligible to receive an approved COVID-19 vaccine (ages 12 and older) are required to show proof of vaccination prior to attending a Joffrey performance and/or event through December 2021 at Lyric Opera House. Please be advised that those who arrive without proof of vaccination or without I.D. will not be admitted to any Joffrey event or performance.
- Wellness: Any person who feels unwell or (a) has any COVID-19 symptoms, (b) has had a positive COVID-19 test in the past 14 days, or (c) has had close contact with anyone confirmed or suspected of having COVID-19 agrees not to attend a Joffrey performance. Please call our Patrons Services team at 312.386.8905 and we will be happy to work with you to reschedule your tickets.
- Face coverings: At present, face coverings for all individuals who attend Joffrey performances and events are required.
- Travel: Attendees should abide by City of Chicago travel orders with regard to quarantine.
- Risk: Attendees understand that there is an inherent risk of exposure to COVID-19 in any public place where people are present. Those purchasing or attending Joffrey performances voluntarily assume all risks related to exposure to COVID-19.
- Compliance: All Joffrey performance attendees must follow all health and safety procedures and signage posted while at events. The Joffrey reserves the right to require visitors who do not follow our guidelines to leave an event immediately. Any visitors who are disrespectful or discourteous to other guests, staff, or volunteers may also be asked to leave.
What to Expect this Fall at Lyric Opera House
- The Joffrey and Lyric Opera House will open to 100% capacity seating this fall. We thank patrons for their patience as our Patron Services team works to respond to the rapidly changing environment
- Tickets will still be sent digitally, to allow us to respond to any capacity changes that may arise; digital program books will be accessible via QR (Quick Response) code, with a limited number of printed programs available for accessibility purposes
- The Joffrey's performance venue, Lyric Opera House, continues to practice enhanced, hospital-grade cleaning practices, and offer upgraded, touchless fixtures and hand-sanitizing stations
- Ventilation systems at Lyric Opera House have been thoroughly cleaned, including fogging of hard-to-reach surfaces
- Upgraded air filters have been installed at Lyric Opera House, and airflow has been shifted to decrease recycled air and increase fresh air exchange
- Water systems at Lyric Opera House have been regularly maintained
Frequently Asked Questions
How do I share my proof of vaccination?
You will be required to show a valid photo ID and proof of vaccination upon entering Lyric Opera House. There are two ways to show proof of vaccination.
- Bindle mobile phone app: Bindle is a secure wallet for your health records and an easy way to privately share your COVID vaccination status with others. Download the free Bindle app or visit joinbindle.com, and follow the easy, guided sign-up process to securely store a valid photo ID and your Covid-19 vaccination certification.
- Manual card check: Upon theater entrance, patrons may provide a valid photo ID and proof of vaccination. An original vaccination card, a photocopy of your card, or a photo on your smartphone showing your vaccination card is appropriate proof of vaccination.
What does fully vaccinated mean?
Individuals must show full vaccination with a vaccine approved by the U.S. Food and Drug Administration (FDA) or by the World Health Organization (WHO).
People are considered fully vaccinated two weeks after their completion of a CDC or WHO reccomended vaccine regimen.
How long will this policy be in place?
Currently, the policy is in place through December 31, 2021. We will continue to review our policies on an ongoing basis to evolve with the best practices around health and safety and may revise policies accordingly.