Job opportunities at the Joffrey

The Joffrey Ballet is committed to providing equal opportunity employment opportunities to candidates and employees without regard to race, religion, creed, age, sex, height, weight, marital status, disability unrelated to an individual's ability to perform adequately, national origin citizenship, ancestry, or any other characteristic protected by law.

 

To learn more about the Joffrey's mission and Diversity, Equity, and Inclusion Values, click here

 

Full-Time Positions:

  • Database and Systems Analyst
  • Assistant Director of Grants and Partnerships

Part-Time Positions:

  • Patron Services Associate (Box Office)
  • Academy Part-Time Faculty Member
  • Season Ticket Sales Agent


See position details below. Full job descriptions can be found by visiting our Career Center

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Database and Systems Analyst

Technology

The primary responsibility of the Database and Systems Analyst is to serve all data analysis needs internally in the forms of requests for data, reporting, and forensic analysis - as well as system and user support across the organization.  This role will also create data driven processes and serve as a system architect on servers and networks.  This will be a highly visible role in the organization with exposure to just about every facet of the operation.  This person will need to be able to interface in a friendly way with all skill levels of technology.

Secondarily this role represents the IT department and will be responsible for supporting Joffrey staff on tech issues.  This person should have a willingness to branch out of siloed responsibilities and be willing to learn other admin tasks through cross training and coverage.


DUTIES AND RESPONSIBILITIES

  • Administer all database projects and ensure compliance to deadlines.
  • Manage the company helpdesk and support processes.
  • Analyze all databases and prepare test strategies.
  • Primary support contact internally and externally for Tessitura CMS
  • Monitor efficient quality of data for the organization.
  • Perform regular analysis on all application software for organization.
  • Manage and resolve all queries and provide all data extraction techniques.
  • Design and maintain various database environments on SQL server.
  • Design and evaluate an efficient backup recovery process for various databases.
  • Prepare reports for various databases.
  • Analyze all database statistics and recommend changes if required.
  • Monitor all internal and external data feeds for systems.
  • Monitor and maintain printing systems

 

QUALIFICATIONS / REQUIREMENTS: 

1-2 years of experience in a similar role. Proven problem-solving skills.  Strong knowledge and experience with MSSQL queries, analysis, and reporting, data research, SSRS web interface and report scheduling, building dashboards, and data disaster recovery scenarios is required.  Preferred experience with MySQL, SQL server administration, performance tuning, interface building, Tessitura 12/14/15 highly preferred, and modular CMS systems.  Additional knowledge of PHP5/7, Linux command line and scripting, Windows server admin, networking, and virtualization (Hyper-V/Xen) is desirable.  CSS stylesheets and programming.

 

This individual should possess the proper skills to handle all internal data analysis and admin needs but also have a deep appreciation of the arts with a mission to help us maximize the power of technology and data for the furtherance of The Joffrey Ballet, the City of Chicago, and the arts in general. A deep commitment towards diversity, inclusion, and equity is required.

 

TO APPLY: Submit your resume and cover letter through our Career Center

Assistant Director of Grants and Partnerships

Development

The Assistant Director of Grants and Partnerships reports to the Associate Director of Corporate Partnerships and is responsible for raising funds with a focus on corporate, foundation, and government funders and prospects. This includes managing the production of proposals, grants, reports and stewardship, while meeting all deadlines. This position works closely with the development team, senior leadership, Board Directors, and executives to effectively communicate, build relationships, and solicit support of the Joffrey.


DUTIES AND RESPONSIBILITIES

  • Manage grant and sponsorship calendars; coordinate and communicate with senior leadership and volunteers to ensure all deadlines are met.
  • Prepare grant proposals, solicitations, letters of intent, invoices and reports in accordance with funder and Joffrey standards.
  • Ensure that donor and sponsor recognition and benefits are delivered as promised.
  • Staff senior leaders and volunteers for meetings and communications with current and prospective funders.
  • Conduct research to identify new grant and sponsorship opportunities, match with Joffrey programs and initiatives, and prepare donor profiles.
  • Maintain accurate donor contact information, solicitation and stewardship plans in Tessitura.
  • Maintain library of materials to be submitted with proposals and reports (i.e. articles, budgets, Board list, etc.)
  • Prepare personalized acknowledgement letters for signature by Chief Development Officer, President & CEO, and volunteer leaders.
  • Assist with the preparation of the annual development plan and budget with goals and strategies for grants and sponsorships.
  • Other duties as assigned.

Additional Responsibilities Include:

  • Represent the Joffrey and its programs at Joffrey performances and events.
  • Assist in development and marketing department activities as needed to achieve the Joffrey’s fund raising goals.

 

QUALIFICATIONS / REQUIREMENT: Undergraduate degree required. A minimum of three (3) years of development experience necessary, with a proven track record of accomplishment and success in fundraising in an arts or related organization. The ideal candidate will have exceptional ability to speak and write persuasively with donors and prospective donors about the needs and goals of The Joffrey Ballet. They will be a self-starter with the ability to make decisions in a dynamic, fast-paced environment, be knowledgeable about Chicago’s institutional funding community and embrace opportunities to learn.  Excellent strategic, technical, and organizational, and computer skills required. Must be professional, detail-oriented and have excellent communication skills. Knowledge of Tessitura or other development information systems a plus. Deep commitment to diversity, equity and inclusion required.


WORK SCHEDULE: Monday through Friday, 8:30am-5pm, additional hours as required, including regular attendance at evening and weekend performances and events.


APPLICABLE PHYSICAL CAPABILITIES: General mobility in office areas.  Ability to operate data processing and other office equipment. Excellent verbal and written communication skills.

 

TO APPLY: Submit your resume and cover letter through our Career Center

Patron Services Associate (Part-Time)

Box Office

The Patron Services Associate is responsible for handling all customer service and duties that relate to the Joffrey’s subscribers and box office. This position works closely with the other members of the marketing department and reports to the Patron Services Manager.


DUTIES AND RESPONSIBILITIES

  • Serving as a staff contact for internal and external ticketing-related issues
  • Processing subscription, single ticket, group and exchange orders daily, including database entry and record keeping
  • Handling incoming and outgoing customer services calls, letters and emails
  • Staffing the Joffrey box office at 10 East Randolph St.
  • Filing and organizing all paperwork related to ticket sales
  • Manage a cash bank including balancing and making deposits
  • Proactively contributing to the creativity and efficiency of the marketing department
  • Assisting all other members of the marketing staff with special projects when necessary
  • Serving as subscriber liaison and customer service liaison in the theatre during performances
  • Providing additional staff support at other marketing sponsored special events
  • Assisting with departmental mailings, as needed
  • Must be able to work independently and collaboratively to handle multiple projects and deadlines
  • Other duties as assigned

 

QUALIFICATIONS / REQUIREMENTS: Non-profit experience a plus. B.A. in dance or other performing arts field preferred, experience with Tessitura or similar box office software preferred, excellent written, verbal, and interpersonal communication skills. Great organizational skills with a keen eye for details, able to work well independently and collaboratively as well as handle multiple projects and deadlines in a fast-paced environment. Proficient with Microsoft Office and other PC programs. Deep commitment to diversity, equity and inclusion is required.

 

WORK SCHEDULE: A minimum of 16 hours a week with availability on Wednesdays, Thursdays and Fridays between 10am and 6pm; Must be available to work during all Joffrey performances and on weekends.


TO APPLY: Submit your resume and cover letter through our Career Center

Academy Part-Time Faculty Member

The Joffrey Academy of Dance, Official School of The Joffrey Ballet is continually seeking talented, experienced classical ballet teachers for part-time faculty positions. Faculty members are responsible for teaching anywhere from 1-20 hours per week in the Academy's Children's, Youth, Adult and/or Pre-Professional Divisions. Part-Time Faculty members work closely with the Academy Artistic Directors to maintain the Joffrey Academy’s syllabus and uphold the artistic excellence for the Joffrey Academy. Part-Time Faculty members are expected to adhere to the policies and procedures of the Joffrey Academy of Dance. 


Responsibilities include; prepare and teach ballet, pointe, and classical repertoire classes at the Joffrey Academy of Dance, as scheduled by the Academy Staff, maintain a strong knowledge and understanding of the Joffrey Academy syllabus, serve on the substitute list for ballet classes, as availability permits, complete student evaluation forms for students in the Fall and Spring semesters, maintain a positive and structured classroom environment, teach private lessons, as needed and as availability permits, communicate regularly with Academy Artistic Staff and Faculty, Academy Administration, and other Joffrey Ballet staff members, meet with Artistic Staff and students/families, as needed, attend faculty meetings throughout the year, as availability permits, and complete paperwork and input payroll hours, as needed.


QUALIFICATIONS / REQUIREMENTS:
2-5 years, minimum, teaching experience in classical ballet
Must have a strong technical background in classical ballet 
Work exceptionally well with young students
Have a desire to learn the Joffrey Academy’s syllabus
Enjoy working in a collaborative environment as a team player
Be able to take constructive feedback to achieve high artistic standards

 

WORK SCHEDULE: 
Schedule will be mutually agreed upon by the Joffrey Academy and the Faculty Member. Hours primarily after 4pm on weekdays and 9am-3pm on weekends. Teaching schedule may vary each semester.

 

TO APPLY:
Submit resume, cover letter, and two letters of recommendations through our Career Center

Season Ticket Sales Agent

We are building a staff of ambitious, energetic telephone sales agents to sell season ticket packages for The Joffrey Ballet's 2018-2019 season. The team makes outbound calls to Joffrey patrons with the goal of increasing the Joffrey's subscription base. Do you easily make conversation? Have non-profit experience? Let us know why you'd be the next sales star for The Joffrey Ballet!

 

QUALIFICATIONS/REQUIREMENTS:

  • An appreciation of the arts is preferred (complimentary tickets available to all staff).
  • Immediate start. Must be able to work a minimum of 20 hours a week.
  • Flexible schedule is perfect for graduate students, actors, and artists of all kinds.
  • Friendly environment, conveniently located in downtown Chicago.


TO APPLY:

Please address resume to The Joffrey Ballet and send to priorityseating [at] joffrey [dot] org.

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The Joffrey Ballet is committed to providing equal opportunity employment opportunities to candidates and employees without regard to race, religion, creed, age, sex, height, weight, marital status, disability unrelated to an individual's ability to perform adequately, national origin citizenship, ancestry, or any other characteristic protected by law.

 

To learn more about the Joffrey's mission and Diversity, Equity, and Inclusion Values, click here

 

Full-Time Positions:

  • Database and Systems Analyst
  • Assistant Director of Grants and Partnerships

Part-Time Positions:

  • Patron Services Associate (Box Office)
  • Academy Part-Time Faculty Member
  • Season Ticket Sales Agent


See position details below. Full job descriptions can be found by visiting our Career Center