Job opportunities at the Joffrey

The Joffrey Ballet is committed to providing equal opportunity employment opportunities to candidates and employees without regard to race, religion, creed, age, sex, height, weight, marital status, disability unrelated to an individual's ability to perform adequately, national origin citizenship, ancestry, or any other characteristic protected by law.

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Special Events Manager - Immediate Hire!

 

EDUCATION: Undergraduate degree required.

EXPERIENCE: Two years of event/planning experience in a nonprofit or hospitality setting. Ideal candidate would possess the following skill set and qualities: organized, able to multitask, creative, flexible, self-starter, detail-oriented, resourceful, level-headed and empathetic. The ability to generate and maintain budgets is required.

WORK SCHEDULE: Monday through Friday, 8:30 am to 5:00 pm and additional hours as required.

APPLICABLE PHYSICAL CAPABILITIES: General mobility in office areas. Ability to lift up to 20 pounds. Ability to operate data processing and other office equipment.

MAJOR ACCOUNTABILITIES: The Events Manager works closely with the following departments and individuals: Marketing, Development, Academy, Facilities, Finance, Joffrey Women's Board, and Joffrey Board of Directors to ensure that Joffrey events are meeting the Joffrey's financial, attendance and communications goals.

 

DUTIES AND RESPONSIBILITIES:

 

  • Demonstrates excellence and willingness to go above and beyond with every project and task
  • Serves as primary liaison for fundraising events sponsored by the Women’s Board:
    • Works with Women’s Board leadership to determine venue, date and concept
    • Produces and maintains event timelines, specification sheets, event logistics, staff and volunteer assignments
    • Creates and maintains the budget for the events
    • Works with Development Department to secure and track revenue (including presale letters, save the date announcements and invitations)
    • Works with Development and Marketing Departments to execute corporate and individual sponsorship benefits related to special events
    • Works closely with the event chairs, event committee and Women’s Board Coordinator
    • Manages reservations, guest and table lists
    • Oversees event staff and volunteers on the day of the event
  • Develop and Plan additional Joffrey events, as needed
  • Serves as the primary sales person for outside rentals at Joffrey Tower

o   Works to promote and rent the Joffrey event space to outside groups

o   In conjunction with Director of Facility Operations, moves interested parties from inquiry to contract stage

o   Responsible for penning contract and confirming payment schedule

o   Responsible for subsequent walk-throughs with vendors, renters and other involved parties

o   Responsible for invoicing and tracking deposit fees, rental fees and administration fees.

  • Works with Facilities to set up all onsite events, meetings and programs
  • Creates and maintains a working relationship with vendors
  • Works with Marketing Department to produce all event materials according to production calendar
  • Working closely with the other members of the Development Department, ensures that all event gift and donor information is tracked in Raiser’s Edge
  • Oversees and maintains Joffrey Corporate Calendar
  • Schedules and manages site visits with donors and Joffrey staff
  • Other duties as assigned

 

Accounts Payable & Payroll Manager

EDUCATION:

  • Bachelor’s degree with concentration in business administration preferred

 

EXPERIENCE/SKILLS:

  • 3 - 5 years in an administrative position, preferably with a non-profit organization
  • Experience with Financial Edge and ADP
  • Experience processing payroll for union employees
  • Strong Microsoft Excel skills
  • Excellent communication and time management skills
  • Detail-oriented and analytical

 

MAJOR ACCOUNTABILITIES:

The Accounts Payable & Payroll Manager processes accounts payable and payroll and prepares related reports. Other key responsibilities include completion of month-end tasks and preparation of files for annual audit and tax return. S/he is available to assist with other tasks in the Finance Department as needed.

 

RESPONSIBILITIES:

·         Process accounts payable including review of invoices/check requests for accuracy in amount and coding

·         Prepare cash deposits

·         Complete month-end responsibilities related to accounts payable

·         Prepare 1099s

·         Process payroll for union and non-union employees including review of timesheets, and calculations for adjustments, reimbursements and benefits

·         Maintain vendor and payroll files

·         Provide superb customer service to all employees and vendors

·         Assist with preparation of client prepared schedules for annual audit and tax return

·         Provide support during workers’ compensation and other external insurance vendor audits

·         Processes select credit card payments

·         Cross-trained in treasury responsibilities including daily cash, wire initiation and monthly sales tax filing.

·         Other duties as assigned by Controller and CFO

 

CONTACT INFORMATION:

Please send resume, cover letter and salary history to: HR [at] joffrey [dot] org

Part Time Patron Services Associate

POSITION DESCRIPTION:

The primary responsibility of this position is to provide patrons with a positive initial experience of The Joffrey Ballet. This experience is created by aiding patrons with accurate performance information and assisting them in purchasing, exchanging and/or picking up tickets to Joffrey Ballet performances. This position is expected to provide an extreme level of customer service.

Patron Services Associates report to the Director of Sales and Patron Services. A security background check is required.

EDUCATION:

B.A. in dance or other performing arts field preferred

EXPERIENCE:

Non-profit experience a plus. B.A. in dance or other performing arts field preferred, experience with Ticketmaster or similar box office software preferred, excellent written, verbal, and interpersonal communication skills. Great organizational skills with a keen eye for details, able to work well independently and collaboratively as well as handle multiple projects and deadlines in a fast-paced environment. Proficient with Microsoft Office and other PC programs. The availability to work additional hours, including some evenings and weekends, primarily during performances.

WORK SCHEDULE:

A minimum of 18 hours a week including at least two noon until six box office shifts during the week.

APPLICABLE PHYSICAL CAPABILITIES:

General mobility in office areas. Ability to operate data processing and other office equipment.

ESSENTIAL RESPONSIBILITIES:

  • Provide all patrons with a positive first impression of The Joffrey Ballet by offering superior, individualized customer service;
  • Accurately operate the Ticketmaster and Patron Edge ticketing systems to sell tickets to Joffrey performances;
  • Handling incoming and outgoing customer service calls, letters and emails;
  • Provide positive and friendly customer service and problem-solving skills to all Joffrey patrons and staff;
  • Assist with miscellaneous box office projects as directed;
  • Handle cash responsibly and accurately;
  • Process subscription, single ticket, group and exchange orders daily, including database entry and record keeping;
  • Updating sales reports as needed;
  • Staffing the Joffrey box office at 10 East Randolph St.;
  • Filing and organizing all paperwork related to ticket sales;
  • Assisting all other members of the marketing staff with special projects when necessary;
  • Serving as subscriber liaison and customer service liaison at the theatre during Joffrey Auditorium performances;
  • Providing additional staff support at other marketing sponsored special events;
  • Assisting with departmental mailings, as needed;
  • Must be able to work independently and collaboratively to handle multiple projects and deadlines.

Applicants should submit a resume and cover letter to Human Resource Administrator at hr [at] joffrey [dot] org.

Development Internship

The Joffrey Ballet, located at 10 East Randolph Street, Chicago, is looking for three interns for the Development Department. These are unpaid internships. School credit can be arranged for current university students.

The Development Department is responsible for raising contributed revenue which represents approximately 50 percent of the total revenue realized each fiscal year.  Contributed revenue comes from individuals, corporations, foundations, government sources and special events and in this fiscal year will total more than $6 million.  Members of the development staff interact regularly with members of the Joffrey Board of Directors (the governing body of the institution), and the Women’s Board.

An internship with the Joffrey offers valuable experience working in the vibrant and exciting environment of one of the top ballet companies in the country.  Development Interns will gain an excellent overview of nonprofit fundraising and donor communications, hands-on experience with volunteer board members and special events, practical experience with the Joffrey’s donor database management software, Raisers Edge, and much more.

The Development Department is seeking three interns who have a high attention to detail, strong organizational skills, are self-motivated and team players. These internships are available immediately and will conclude at the end of the calendar year.

The work environment at the Joffrey is fun and supportive while at the same time there are constant demands and frequent interruptions that must be attended to.  There will be many opportunities to interact and partner with every member of the Development Team as well as interact with members of other departments.

Development Interns will work on several large projects that support a specific area of fundraising: direct mail, major donors, corporate or foundation relations, research, etc.  Activities may include preparing materials for solicitations, meetings and events, data entry and analysis and donor stewardship. In addition, interns will work on The Joffrey Ballet’s Couture & Cocktails and Nutcracker Family Dinner plus other development activities as assigned. 

The intern will be supervised by the Director of Special Events, Individual Giving Manager and Institutional Giving Manager. Applicants should submit a resume and cover letter stating their areas of interest and the dates/hours the applicant is available to work to Human Resource Administrator at hr [at] joffrey [dot] org.
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The Joffrey Ballet is committed to providing equal opportunity employment opportunities to candidates and employees without regard to race, religion, creed, age, sex, height, weight, marital status, disability unrelated to an individual's ability to perform adequately, national origin citizenship, ancestry, or any other characteristic protected by law.